A Medical Review Officer (MRO) offers an expert review of positive drug test results.
In the case of a positive laboratory result, the MRO must determine whether this indicates the use of drugs which would be contrary to a company’s rules, or if there may be a legitimate explanation for the use of the indicated substances.
The medical review process protects companies and individuals from wrongful accusations when legitimate medications cause a positive result. Not only are wrongful accusations distressing for the individual but these can also lead to legal action against the employer and potentially damaging, adverse publicity.
An MRO acts as an advocate for the accuracy and integrity of the drug testing process. MROs provide quality assurance review of the drug testing process and determining if there is a legitimate medical explanation for laboratory confirmed positive, adulterated, substituted and invalid drug test results.
Therefore we would strongly advise all clients testing their workforce to ensure the company has a medical review process in place.